Frequently Asked Questions

Welcome to the The Demelza Walk of Life FAQ section. These pages are designed to answer questions you may have regarding The Demelza Walk of Life and your order.

Please click on a question on the right for the answer.

The Demelza Walk of Life

The Walkway is made up of personalised engraved stones and pavers that will be laid on three sides of the new Children's Hospice, creating a positive and happy area where children staying in the new hospice will spend time.

Why is it being created?

The Walk of Life is being created as a bright and uplifting pathway which will surround the new hospice on three sides, and will be in constant use by all those who visit Demelza.

The Walk of Life will allow users of the hospice to read the names and inscriptions of sponsors who have donated funds towards the construction; and to provide a long lasting recognition to those who have contributed to the building of the new hospice.

Who can buy?

The Demelza Walk of Life project is open to all. We welcome support for the project be it local or from around the world.

What can I buy?

You can choose from a range of superb, finest quality stones. A Demelza Paver is available with up to 2 lines of text in black lettering, each line can have up to 15 characters (spaces & punctuation count as characters) 210mm x 105mm
A Large Demelza Paver is available with up to 4 lines of text in gold lettering, each line can have up to 15 characters (spaces & punctuation count as characters) – 210mm x 210mm.
A Demelza Clown Paver is available with an outline of our well known logo, and up to 2 lines of text in gold lettering, each line can have up to 15 characters (spaces & punctuation count as characters) – 210mm x 210mm
The Large Demelza Stone carries a full colour large Demelza Logo and is available with up to 2 lines of text in black lettering, each line can have up to 15 characters (spaces & punctuation count as characters) with a larger size, - 400mm x 400mm

Finally, our special Stone The Super Demelza Stone carries a full colour super Demelza Logo, and is available with up to 3 lines of text in a matching red lettering, each line can have up to 15 characters (spaces & punctuation count as characters), at an eye catching 600mm x 600mm

Please note: we are unable to provide accents (acute or grave) lettering, or the ‘@’ character due to the type of engraving process employed

You can buy as many stones as you like.

Are the letters painted on top?

No, the letters are actually engraved and hand-painted. The paint sits just below the surface so that it is not subject to wear.

What can I have engraved?

As the Walk of Life is to be a positive and happy area where children staying in the new hospice will spend time, messages need to be bright and uplifting. Dates and ‘in memory’ messages will not be accepted, however 'names' are warmly welcomed. Demelza Children’s Hospice Limited reserves the right to refuse any messages which they consider to be unsuitable for the area. 15 characters per line(spaces and punctuation count as charcaters).

Examples of what you can say:

Dedications - the name of a loved one i.e MEGAN HANAWAY/LIVE,LOVE,LAUGH
Support - the name of your Club or Organisation i.e. The Wivelford W.I.
Family dedications i.e. TERESA, VIKKI & / SAM MENDOZA
Remembering good times i.e TO ALL OUR RAYS / OF SUNSHINE
Names
Expression of thanks and appreciation i.e TO HONOUR / THE BRAVE HEROES / HERE,/ TIM BLAIR

Can I change my message after I have placed my order?

You will be sent a letter with a Certificate to check your inscription. If it is incorrect there will be a return address and you will be reissued with another Certificate. Please notify us within 10 days of receipt of your certificate. Please note that only one set of corrections is allowed.

How long will they last?

The engraving depth can be expected to last for a minimum of 10 years. The site owners reserve the right to manage pavers and stones, as detailed in the Terms & Conditions, and are responsible for all maintenance.

When are they being laid?.

The first section of stones is expected to be laid in Spring 2008. Due to the nature of “new build”, delays may occur which are beyond our control and Demelza cannot be held responsible for any such delay

How much do they cost?

Demelza Children’s Hospice Limited is grateful for donations of any amount, but people making donations of £50 or more can have one item for each multiple of £50 given. Refunds policy Please note that refunds from our Walk of Life campaign will be at the discretion of the management. Please see our terms and conditions for further information.

How many can I order?

As many as you like online. If using a paper application form please photocopy and attach all additional orders.

How do I pay?

Online: With credit/debit card - VISA, MASTERCARD, DELTA, MAESTRO, SWITCH or AMERICAN EXPRESS

By post: With a cheque or postal order made payable to "The Demelza Walk of Life".

Can I choose my location?

No, the stones will be laid on a first come first laid basis as the project progresses. Each item will be laid in the next available spot.

Can I buy as a gift?

Yes, you can buy for someone else. The letter confirming your purchase and the certificate will come to you - the purchaser, to check the inscription we have is correct before we do the engraving. You can then give the certificate showing the inscription as a gift. The certificate does not contain the purchaser's name.

What is on the certificate?

The certificate includes the inscription and a unique reference number. In due course you will use this number to help locate your inscription. The certificate does not include the purchaser's name.

What is the project?